Attend periodic meetings to inform you of new information attend any product training seminars as requested.Preserve the spa atmosphere at all times.Utilize every opportunity to enhance the public image of the spa industry.Should be knowledgeable of all services the Spa provides, along with treatments and products that are offered.Comply with required safety regulations and procedures.Conduct spa services (licensed) as needed.Provides daily and weekly reports to the Corporate Office.Responsible for product inventory system.Responsible for retail and backbar orders and inventory control.Maintain awareness of industry trends and monitor what competitors are doing to maintain market dominance and exceptional performance.Assist in marketing of the Spa in partnership with Blue Chip Casino and the Corporate Office.Responsible for cash management and budgets in union with Accounting Department and the Corporate Office.Responsible for all aspects of staffing (including interviewing, training, appraisals, coaches, counsels and disciplines), scheduling, productivity and monitor staff sales goals according to Blue Chip Casino standards.Optimizing customer satisfaction based on the best practices and benchmarks.Responds to customer issues, concerns and feedback.Work in partnership with Blue Chip Management.Manages the day-to-day operations of the Spa.PRIMARY DUTIES AND RESPONSIBILITIES OF A SPA MANAGER: Ability to multi-task in competitive environment with time demands.Must possess professionalism, passion, energy and creativity.Hospitality skills and experience preferred.Proven computer knowledge (Quickbooks, MS Office, etc.).

3 years’ experience in Wellness and Beauty industry.

Certification in massage therapy or cosmetology – Management/Business experience preferred.

The Spa Manager will be responsible for hiring, training, customer service, sales, inventory management, and financial management. We are looking for a Spa Manager to oversee our day-to-day operations. Blue Chip Casino, Hotel & Spa is a full service spa and fitness studio in Michigan City, IN.

Blue chip casino employment